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Forum Discussion

Gavin Fernandes's avatar
Gavin Fernandes
Explorer | Level 4
4 years ago

Dropbox India - Renewal Failed

Hello from India! Does anyone have a solution on how to renew Dropbox in India. As per the new RBI rule, any subscription based plan over Rs. 5000, needs to be registered with the bank first. I do...
Account Settings
Payments
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upgrades
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Dhruson Business, I'd be happy to help! 

 

Can you give me some additional info as to what is happening on your end? 

 

Do you try to upgrade, or renew your plan? Do you get any errors? 

 

Let me know more!

Dhruson Business's avatar
Dhruson Business
Explorer | Level 3
3 years ago
I have updated details. But as per government i can proceed.

Thats why I don't have options to renew
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi Dhruson Business, I'm sorry for to hear you're having issues with this.

     

    Would it be OK if we reach out via email to have a further look internally? 

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