Last week, I think about thursday 21st of October OTA updates started to fail. They have been working for years. I have turned the OTA logs on from the application side and you can see these below. I have not made ane changes in the application SW, the OTA just stopped to work.
OTA ongoing EXTLIB_OTA_GET_OPT_IS_PENDING_COMMIT? 0 Starting OTA sl_extLib_OtaRun: call OtaClient_ConnectServer OTA server=api.dropbox.com OtaClient_ConnectServer: http_connect_server api.dropbox.com sl_extLib_OtaRun: OtaClient_UpdateCheck, vendorStr=ODSIF_WIFI_36_D CdnDropbox_SendReqDir: uri=/2/files/list_folder metadata file=/ODSIF_WIFI_36_D/f80_sys_mcuimgA.bin, size=151320 sl_extLib_OtaRun: OtaClient_UpdateCheck, numUpdates=1 sl_extLib_OtaRun: OtaClient_GetNextUpdate: file=/ODSIF_WIFI_36_D/f80_sys_mcuimgA.bin, size=151320 OtaClient_ResourceMetadata: file flags=80,metadata flags=80 CdnDropbox_SendReqFileUrl: uri=/2/files/get_temporary_link sl_extLib_OtaRun: ResourceMetadata CDN file URL = https://uc4e6d0a156efefbb6017fce8317.dl.dropboxusercontent.com/cd/0/get/BYrX0i1ilqyDjNZfhB6ruq2WqQAgQUan59p11LCFKOTmtQiFN3h19Kj9wkFl9u_wjeO3uAOxu6xEeEjgSpuavsL0vSydydfTE6neIuf9vgeSn6szP_y7CUMTVKSBfQYxfNlpJTE8ROwhA8WCT92hdmcu/file# _ReadFileHeaders: domain=uc4e6d0a156efefbb6017fce8317.dl.dropboxusercontent.com, file=/cd/0/get/BYrX0i1ilqyDjNZfhB6ruq2WqQAgQUan59p11LCFKOTmtQiFN3h19Kj9wkFl9u_wjeO3uAOxu6xEeEjgSpuavsL0vSydydfTE6neIuf9vgeSn6szP_y7CUMTVKSBfQYxfNlpJTE8ROwhA8WCT92hdmcu/file# _ReadFileHeaders: skip http headers http_skip_headers: http error code HTTP/1.1 400 _ReadFileHeaders: ERROR, http_skip_headers, status=-1 CdnClient_ConnectByUrl: ERROR, _ReadFileHeaders, status=-1 sl_extLib_OtaRun ERROR: Failed on CdnClient_ConnectByUrl OTA run = -6 OTA: Error with OTA server [SOCK ERROR] - close socket (82) operation failed to transmit all queued packets
Can you see what is happening here? I am usind SDK 1.5.0 and servicepack 1.0.1.15-2.13.0.2
It looks like your client is getting a 400, but I just gave that a link a try and it is working for me. Can you print out the full request and response, including both headers and bodies, to see what might be going on there?
It is due to the "#" that appears now in the received Dropbox URL (in the response of the "/2/files/get_temporary_link" API) .
I have got a fix in the code so I will inplement this in it.
I have a problem though that the devices in the field cannot be updated due to this so is there any possibility from your side to remove the "#" in the URL provided in the "/2/files/get_temporary_link" response.
Thanks for following up. I see you're referring to the links returned by the /2/files/get_temporary_link endpoint. Per the Dropbox API spec, the returned GetTemporaryLinkResult.link field is only documented as String without a more specific format/domain guaranteed. The exact link format/domain used may vary over time as the Dropbox implementation is updated and maintained, but the link returned should always be valid for four hours.
The implementation for that endpoint has been recently updated, for instance, to return links with a different domain and format, but the returned links are still valid. Specifically, the new format contains a "#" at the end of the link. Per the HTTP spec, the "#" is a reserved character for identifying the beginning of the "fragment" portion in a URI.
One thing we're seeing, however, is that some HTTPS client handle the "#" in the URL incorrectly. HTTPS clients are not supposed to include that portion in requests to the server, but some clients mistakenly do. If that is the issue, you can work around this by removing that trailing "#" from the end of the link before passing it to your client. (Be sure to do so in a fail-safe manner though; the Dropbox API spec does not guarantee its presence, so make sure your code wouldn't fail if it isn't present to begin with.)
I understand you are not able to deploy such an update however, because this is the mechanism you would use to do so anyway. That being the case, I'm raising this with engineering to see if we can accommodate this somehow on our side, though I can't make any promises right now. I'll follow up here with any updates on that.
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updates via OTA dropbox failes CC3200","id":"message:552463","revisionNum":2,"repliesCount":10,"author":{"__ref":"User:user:1484536"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101000042"},"conversation":{"__ref":"Conversation:conversation:552463"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:552463"},"body":"
Hi,
\n
\n
Last week, I think about thursday 21st of October OTA updates started to fail. They have been working for years. I have turned the OTA logs on from the application side and you can see these below. I have not made ane changes in the application SW, the OTA just stopped to work.
\n
OTA ongoing EXTLIB_OTA_GET_OPT_IS_PENDING_COMMIT? 0 Starting OTA sl_extLib_OtaRun: call OtaClient_ConnectServer OTA server=api.dropbox.com OtaClient_ConnectServer: http_connect_server api.dropbox.com sl_extLib_OtaRun: OtaClient_UpdateCheck, vendorStr=ODSIF_WIFI_36_D CdnDropbox_SendReqDir: uri=/2/files/list_folder metadata file=/ODSIF_WIFI_36_D/f80_sys_mcuimgA.bin, size=151320 sl_extLib_OtaRun: OtaClient_UpdateCheck, numUpdates=1 sl_extLib_OtaRun: OtaClient_GetNextUpdate: file=/ODSIF_WIFI_36_D/f80_sys_mcuimgA.bin, size=151320 OtaClient_ResourceMetadata: file flags=80,metadata flags=80 CdnDropbox_SendReqFileUrl: uri=/2/files/get_temporary_link sl_extLib_OtaRun: ResourceMetadata CDN file URL = https://uc4e6d0a156efefbb6017fce8317.dl.dropboxusercontent.com/cd/0/get/BYrX0i1ilqyDjNZfhB6ruq2WqQAgQUan59p11LCFKOTmtQiFN3h19Kj9wkFl9u_wjeO3uAOxu6xEeEjgSpuavsL0vSydydfTE6neIuf9vgeSn6szP_y7CUMTVKSBfQYxfNlpJTE8ROwhA8WCT92hdmcu/file# _ReadFileHeaders: domain=uc4e6d0a156efefbb6017fce8317.dl.dropboxusercontent.com, file=/cd/0/get/BYrX0i1ilqyDjNZfhB6ruq2WqQAgQUan59p11LCFKOTmtQiFN3h19Kj9wkFl9u_wjeO3uAOxu6xEeEjgSpuavsL0vSydydfTE6neIuf9vgeSn6szP_y7CUMTVKSBfQYxfNlpJTE8ROwhA8WCT92hdmcu/file# _ReadFileHeaders: skip http headers http_skip_headers: http error code HTTP/1.1 400 _ReadFileHeaders: ERROR, http_skip_headers, status=-1 CdnClient_ConnectByUrl: ERROR, _ReadFileHeaders, status=-1 sl_extLib_OtaRun ERROR: Failed on CdnClient_ConnectByUrl OTA run = -6 OTA: Error with OTA server [SOCK ERROR] - close socket (82) operation failed to transmit all queued packets
\n
\n
Can you see what is happening here? I am usind SDK 1.5.0 and servicepack 1.0.1.15-2.13.0.2
\n
\n
BR
","body@stringLength":"2421","rawBody":"
Hi,
\n
\n
Last week, I think about thursday 21st of October OTA updates started to fail. They have been working for years. I have turned the OTA logs on from the application side and you can see these below. I have not made ane changes in the application SW, the OTA just stopped to work.
\n
OTA ongoing EXTLIB_OTA_GET_OPT_IS_PENDING_COMMIT? 0 Starting OTA sl_extLib_OtaRun: call OtaClient_ConnectServer OTA server=api.dropbox.com OtaClient_ConnectServer: http_connect_server api.dropbox.com sl_extLib_OtaRun: OtaClient_UpdateCheck, vendorStr=ODSIF_WIFI_36_D CdnDropbox_SendReqDir: uri=/2/files/list_folder metadata file=/ODSIF_WIFI_36_D/f80_sys_mcuimgA.bin, size=151320 sl_extLib_OtaRun: OtaClient_UpdateCheck, numUpdates=1 sl_extLib_OtaRun: OtaClient_GetNextUpdate: file=/ODSIF_WIFI_36_D/f80_sys_mcuimgA.bin, size=151320 OtaClient_ResourceMetadata: file flags=80,metadata flags=80 CdnDropbox_SendReqFileUrl: uri=/2/files/get_temporary_link sl_extLib_OtaRun: ResourceMetadata CDN file URL = https://uc4e6d0a156efefbb6017fce8317.dl.dropboxusercontent.com/cd/0/get/BYrX0i1ilqyDjNZfhB6ruq2WqQAgQUan59p11LCFKOTmtQiFN3h19Kj9wkFl9u_wjeO3uAOxu6xEeEjgSpuavsL0vSydydfTE6neIuf9vgeSn6szP_y7CUMTVKSBfQYxfNlpJTE8ROwhA8WCT92hdmcu/file# _ReadFileHeaders: domain=uc4e6d0a156efefbb6017fce8317.dl.dropboxusercontent.com, file=/cd/0/get/BYrX0i1ilqyDjNZfhB6ruq2WqQAgQUan59p11LCFKOTmtQiFN3h19Kj9wkFl9u_wjeO3uAOxu6xEeEjgSpuavsL0vSydydfTE6neIuf9vgeSn6szP_y7CUMTVKSBfQYxfNlpJTE8ROwhA8WCT92hdmcu/file# _ReadFileHeaders: skip http headers http_skip_headers: http error code HTTP/1.1 400 _ReadFileHeaders: ERROR, http_skip_headers, status=-1 CdnClient_ConnectByUrl: ERROR, _ReadFileHeaders, status=-1 sl_extLib_OtaRun ERROR: Failed on CdnClient_ConnectByUrl OTA run = -6 OTA: Error with OTA server [SOCK ERROR] - close socket (82) operation failed to transmit all queued packets
\n
\n
Can you see what is happening here? I am usind SDK 1.5.0 and servicepack 1.0.1.15-2.13.0.2
\n
\n
BR
","kudosSumWeight":0,"postTime":"2021-10-24T04:20:21.783-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Developers","text":"Developers","time":"2019-05-29T02:04:51.122-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:552463_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2904},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hi, \n \n Last week, I think about thursday 21st of October OTA updates started to fail. They have been working for years. I have turned the OTA logs on from the application side and you can 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SW updates via OTA dropbox failes CC3200","moderationData":{"__ref":"ModerationData:moderation_data:552468"},"body":"
It looks like your client is getting a 400, but I just gave that a link a try and it is working for me. Can you print out the full request and response, including both headers and bodies, to see what might be going on there?
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Hi Greg,
The problem was identified from TI.
It is due to the \"#\" that appears now in the received Dropbox URL (in the response of the \"/2/files/get_temporary_link\" API) .
I have got a fix in the code so I will inplement this in it.
I have a problem though that the devices in the field cannot be updated due to this so is there any possibility from your side to remove the \"#\" in the URL provided in the \"/2/files/get_temporary_link\" response.
BR
Ingibergur
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Thanks for following up. I see you're referring to the links returned by the /2/files/get_temporary_link endpoint. Per the Dropbox API spec, the returned GetTemporaryLinkResult.link field is only documented as String without a more specific format/domain guaranteed. The exact link format/domain used may vary over time as the Dropbox implementation is updated and maintained, but the link returned should always be valid for four hours.
\n
\n
The implementation for that endpoint has been recently updated, for instance, to return links with a different domain and format, but the returned links are still valid. Specifically, the new format contains a \"#\" at the end of the link. Per the HTTP spec, the \"#\" is a reserved character for identifying the beginning of the \"fragment\" portion in a URI.
\n
\n
One thing we're seeing, however, is that some HTTPS client handle the \"#\" in the URL incorrectly. HTTPS clients are not supposed to include that portion in requests to the server, but some clients mistakenly do. If that is the issue, you can work around this by removing that trailing \"#\" from the end of the link before passing it to your client. (Be sure to do so in a fail-safe manner though; the Dropbox API spec does not guarantee its presence, so make sure your code wouldn't fail if it isn't present to begin with.)
\n
\n
I understand you are not able to deploy such an update however, because this is the mechanism you would use to do so anyway. That being the case, I'm raising this with engineering to see if we can accommodate this somehow on our side, though I can't make any promises right now. I'll follow up here with any updates on that.
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Wonderful, OTA tested and working. Thanks a lot for fast and efficient solution to our problem
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Dropbox Staff
