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Forum Discussion

Gavin Fernandes's avatar
Gavin Fernandes
Explorer | Level 4
4 years ago

Dropbox India - Renewal Failed

Hello from India! Does anyone have a solution on how to renew Dropbox in India. As per the new RBI rule, any subscription based plan over Rs. 5000, needs to be registered with the bank first. I do...
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upgrades
Adityam1's avatar
Adityam1
Explorer | Level 3
4 years ago
I’m facing the same issue. Not able to renew my subscription. Can someone form the support team assist with this?
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Hey guys, wishing you all a great Monday! 

    Thank you for your patience.

    I have sent you all individual emails, so we can look into this together. 

    Cheers!
    • Gankrish2018's avatar
      Gankrish2018
      Explorer | Level 4
      4 years ago

      Hi

      I did not get any message from you.  Please check. Thank you

      • kiranrajagopal's avatar
        kiranrajagopal
        Explorer | Level 4
        4 years ago
        Had a word with their executive via chat box. He said they are working on it. And for those whose renewal is due or elapsed there is nothing to worry as their subscription for current month will continue as it is.. Hopefully in the mean time they will provide a solution
    • Manoj Bhatia's avatar
      Manoj Bhatia
      New member | Level 2
      4 years ago

      Hello. I have not received mail from you. Please look into it.

       

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