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Forum Discussion
Downgrade from Business to basic
I'd like to downgrade from business to basic and then upgrade back to basic plus. please help.
You can cancel at www.dropbox.com/downgrade.
Thanks, it didnt help, wanted me to log in with a personal account. My account has been made a business one. Do you know how to pay an existing unpaid invoice?
Hannah
Dropbox Staff
Dropbox StaffHey Mwabz, thanks for reaching out.
When you say that your account has been made a business one, do you mean that you upgraded your own account to Dropbox Business?
Or are you a member of a Dropbox Business team?
Otherwise, if you just have a Plus/Professional subscription, you can cancel it from the link Mark provided.
They are considered personal accounts.
Let me know how you do.
When you say that your account has been made a business one, do you mean that you upgraded your own account to Dropbox Business?
Or are you a member of a Dropbox Business team?
Otherwise, if you just have a Plus/Professional subscription, you can cancel it from the link Mark provided.
They are considered personal accounts.
Let me know how you do.
My personal account was made a business account. If I use the link to downgrade to basic etc... what will I have access to? I will lose the shared folder.
- Megan
Hi FredNAnn, let's jump right into this!
Did you upgrade your account from personal to Business, or did someone else invited you to join their Business team?
Let me know more, and I'll be more than happy to respond, and guide you through the next steps!
- I went from a personal to business same email and password) . I have left the business and looking to move files to a new business DB account for the business I left.
