You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Scottjbrenner's avatar
Scottjbrenner
New member | Level 2
10 months ago

Disbanding a team has locked my account

The chat is worthless! Nice people but completely incapable of providing ANY support. On Sunday 2/4/24 I disbanded my team and I am trying to get a professional account. Chat people told me I’d still...
downgrade
dropbox business
Payments
Plans
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hey Scottjbrenner, now let's see how we can get things going here!

 

Now, it sounds like your Business team might be temporarily in a locked state, but no need to panic. 

 

If you follow the steps provided in this Help Center article, you should be able to either upgrade your Business account, or disband the team.

 

Since you need an individual account, the best course of action would be for you to disband, and then purchase the plan of your choice. 

 

Want to give it a go, and update me on how things go? Thanks a bunch!

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