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Forum Discussion
bijuthomas
3 days agoNew member | Level 1
Credit Card got billed Nov. 2024 for a Dropbox team account deleted/disbanded in Oct. 2024
Hi
I had a dropbox member account associated with team account until last month, October 2024.
I received a notification (screenshot below) in late September informing that the team has been loc...
Megan
3 days agoDropbox Staff
Hey @bijuthomas, let's jump right into this!
Is it possible that this charge was linked on a different Dropbox account, and not the Team you used to be part of?
Have you or your colleague used our self-serve look up tool in order to see if you can locate the email address behind this charge?
Keep me posted, and we'll take it from there!
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