We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

BOA VIE's avatar
BOA VIE
New member | Level 2
4 days ago

Change trial to paying plan without waiting for the end of the trial.

Want to change trial to paying plan, as the bandwidth in the trial is not enough. How can do that without waiting the end of the trial?


  • BOA VIE wrote:

    Want to change trial to paying plan, as the bandwidth in the trial is not enough. How can do that without waiting the end of the trial?


    I don't believe there's an option to do that. The only way would be to cancel the trial and then upgrade directly to the plan that you need.

     

    Individual accounts: https://help.dropbox.com/plans/cancel-free-trial

    Team accounts: https://help.dropbox.com/plans/cancel-dropbox-business-free-trial

     

    If you're canceling a team account, read the help article in full before you cancel so you understand the process. The team will be disbanded, which is permanent, and any data in the team folder will be moved to a shared folder.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    BOA VIE wrote:

    Want to change trial to paying plan, as the bandwidth in the trial is not enough. How can do that without waiting the end of the trial?


    I don't believe there's an option to do that. The only way would be to cancel the trial and then upgrade directly to the plan that you need.

     

    Individual accounts: https://help.dropbox.com/plans/cancel-free-trial

    Team accounts: https://help.dropbox.com/plans/cancel-dropbox-business-free-trial

     

    If you're canceling a team account, read the help article in full before you cancel so you understand the process. The team will be disbanded, which is permanent, and any data in the team folder will be moved to a shared folder.

    • BOA VIE's avatar
      BOA VIE
      New member | Level 2

      Thank you Rich, I just managed to do so, without loosing my files! GREAT:)