We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Ms Fontaine 's avatar
Ms Fontaine
New member | Level 2
4 months ago

Random .js files waiting to sync. How can I delete them?

How do I delete (mostly js files) stuck on waiting to sync?   I took a screenshot of a web page, went to print it, then dropbox popped up trying to sync about 30 random websites/pages and some ...
Delete
Desktop
dropbox business
Sync
  • Ms Fontaine 's avatar
    Ms Fontaine
    4 months ago

    No need, another refresh and they've disappeared! 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Thanks for the clarification Ms Fontaine  

 

Could you please try logging out of your account through the app's preferences and then back in?

 

Let us know how it goes!

Ms Fontaine 's avatar
Ms Fontaine
New member | Level 2
4 months ago

No need, another refresh and they've disappeared! 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Glad to hear it's sorted now MS Fontaine - let us know if anything else comes up! 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!