You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
BOA VIE
13 days agoNew member | Level 2
Change trial to paying plan without waiting for the end of the trial.
Want to change trial to paying plan, as the bandwidth in the trial is not enough. How can do that without waiting the end of the trial?
- 13 days ago
BOA VIE wrote:
Want to change trial to paying plan, as the bandwidth in the trial is not enough. How can do that without waiting the end of the trial?
I don't believe there's an option to do that. The only way would be to cancel the trial and then upgrade directly to the plan that you need.
Individual accounts: https://help.dropbox.com/plans/cancel-free-trial
Team accounts: https://help.dropbox.com/plans/cancel-dropbox-business-free-trial
If you're canceling a team account, read the help article in full before you cancel so you understand the process. The team will be disbanded, which is permanent, and any data in the team folder will be moved to a shared folder.
Rich
Super User II
BOA VIE wrote:
Want to change trial to paying plan, as the bandwidth in the trial is not enough. How can do that without waiting the end of the trial?
I don't believe there's an option to do that. The only way would be to cancel the trial and then upgrade directly to the plan that you need.
Individual accounts: https://help.dropbox.com/plans/cancel-free-trial
Team accounts: https://help.dropbox.com/plans/cancel-dropbox-business-free-trial
If you're canceling a team account, read the help article in full before you cancel so you understand the process. The team will be disbanded, which is permanent, and any data in the team folder will be moved to a shared folder.
BOA VIE
13 days agoNew member | Level 2
Thank you Rich, I just managed to do so, without loosing my files! GREAT:)
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!