You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can't upgrade account. It won't allow me to verify the payment.
Please could someone from sales get in touch? I'm trying to purchase dropbox plus but the dropbox web site appears not to be contacting my bank. See attached screen shot - the popup appears where I ...
Hi, I got the very same problem. Tried incognito mode and to buy a new plus plan (but the system wouldnt´t let me).
Thanks. It didn't work on other browswers, incognito mode, or other computers. I eventually got in touch with someone at dropbox via facebook messenger. They confirmed that dropbox are having trouble with their 3DS, the bank verification system. (But I'm still glad to hear from you too that it's not just me.) They are working on a solution... don't know how long it will take...
- Megan
Dropbox Staff
Hi - I too am receiving a blank box every time I attempt to go through the process to sign up for the free trial.
It's a bit ridiculous really - for a company the size of DropBox with the amount of revenue and business it gets from society.I am considering asking a friend whom is a tech journalist- to try this herself.
Perhaps some young bright tech graduates could design a better service for us all?
Max
- Megan
Hi Human Torus, happy Monday!
Have you by any chance tried any of the troubleshooting steps mentioned in this thread?
Did you try a different browser? If you did and you noticed the same behavior, can you send me a screenshot?
Thanks a lot!
