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Forum Discussion

BlairQuestion's avatar
BlairQuestion
New member | Level 2
12 months ago

Can't update credit card on site

How do I update my credit card when I don't have any of the "billing" menu items on my screen that the help says I should have? See attached screen print  
Billing
Payments
Web
BlairQuestion's avatar
BlairQuestion
New member | Level 2
12 months ago

dropbox plus 2 TB

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hey there BlairQuestion - sorry to jump in here, but could you clarify if you had upgraded your account via the website directly in the first place or if it was through the app store on a mobile device perhaps?

     

    Have you tried clearing your browser's cache or using another browser?

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