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Forum Discussion

DUATravel's avatar
DUATravel
New member | Level 2
4 years ago

Can't delete Dropbox account

I can't delete my account? I went to this site... https://help.dropbox.com/accounts-billing/create-delete/delete-account ...but there is no delete option. I need this account closed and all the i...
Create or delete account
Delete
Plans and upgrades
  • Daphne's avatar
    Daphne
    4 years ago
    Hi there DUATravel, thanks for posting!

    Can you visit your Plan page here, what plan does it show exactly there?

    If you're on a paid plan, or even a free team structure, you'll not be able to see the "delete account" option.

    Let me know what you find!
Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hi there DUATravel, thanks for posting!

Can you visit your Plan page here, what plan does it show exactly there?

If you're on a paid plan, or even a free team structure, you'll not be able to see the "delete account" option.

Let me know what you find!

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