You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

DUATravel's avatar
DUATravel
New member | Level 2
4 years ago

Can't delete Dropbox account

I can't delete my account? I went to this site... https://help.dropbox.com/accounts-billing/create-delete/delete-account ...but there is no delete option. I need this account closed and all the i...
Create or delete account
Delete
Plans
  • Daphne's avatar
    Daphne
    4 years ago
    Hi there DUATravel, thanks for posting!

    Can you visit your Plan page here, what plan does it show exactly there?

    If you're on a paid plan, or even a free team structure, you'll not be able to see the "delete account" option.

    Let me know what you find!
Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hi there DUATravel, thanks for posting!

Can you visit your Plan page here, what plan does it show exactly there?

If you're on a paid plan, or even a free team structure, you'll not be able to see the "delete account" option.

Let me know what you find!

About Plans and Subscriptions

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