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Forum Discussion

Seth M's avatar
Seth M
New member | Level 2

Hi Hannah,

 

I'm having the exact same issue. I've got an account linked to a long-defunct email from a company account that no longer exists, which I'd really like to get access to and manage. Can I get the code it keeps asking for sent to my personal email? 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Seth M, sorry to hear about this.

 

Would it be OK if we reach out via email to have a further look internally?

 

Let us know and we'll use the email address that's linked to your profile here, on our Community. 

  • Seth M's avatar
    Seth M
    New member | Level 2
    2 years ago

    Thank you Walter. That would be great. 

     

    -Seth

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      No worries Seth M - you've got :envelope: 

  • jaydev's avatar
    jaydev
    New member | Level 2
    10 months ago

    Hi Walter-

     

    Can I get help with this as well? I have another Dropbox account with an email address I'm not able to access. 

     

    Thank you!!

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      Hi there jaydev - I've just followed up via email so please have a look at your inbox and we'll take it from there.

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