You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Luq S's avatar
Luq S
New member | Level 2
Seriously this is a complete set up no way Dropbox is making you go through a maze to cancel a subscription. Then the cancel button doesn’t even work. Worst app.
T_theresa_A's avatar
T_theresa_A
Icon for Community Manager rankCommunity Manager
3 months ago

Hi Luq S , I'm sorry to hear you're having trouble with cancelling your subscription. Lets get this sorted together 💪. To cancel a subscription, all the steps and more to do so are here. 

If your problem still persists, you can clear the cache and cookies to ensure a smooth connection. This can be easily done on by selecting Ctrl+Shift+Del on Windows and Command+Shift+Backspace on Mac. 

Please let me know if you get your subscription cancelled 😺.

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