You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Eva1975's avatar
Eva1975
Explorer | Level 3
2 years ago

Cancelling a free trial

Hi, I was trying to cancel a free Plus trial in every ways but it was impossible on the website following the instructions. Then I sent a regular mail to the given address in time before the trial pe...
Billing
cancellations
Payments
Plans
Michael Monroe 's avatar
Michael Monroe
Explorer | Level 3
I'm not a new member I want to cancel your free trial before the expiration date
maher1982's avatar
maher1982
Icon for Super User rankSuper User
10 months ago

Did you sign up for the free trial on the website or through your phone?

If it was on your phone, was it through an Android or iOS device?

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!