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Forum Discussion
Can I restore an account I deleted?
Hi. I deleted my business account and need it back. How is this done? I created a basic account to get access to help as u could get it another way. Help please.
Rich
Super User II
Super User II
Sharlene1972 wrote:
I deleted my business account and need it back. How is this done?
Once an account has been deleted, it cannot be recovered. You would need to start a new account.
HI, I thought as much. Only reason to ask is I deleted my card before I deleted account, however the payment is still coming off my account. This has been going on for 6 months and i have tried everything to stop it with no success. I am desperate.
- Rich
Sharlene1972 wrote:
... the payment is still coming off my account. This has been going on for 6 months and i have tried everything to stop it with no success.
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
