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Forum Discussion
Adding extra space to a professional account without upgrading to business
I am currently a professional account holder with 3TB of storage space, I am 500GB away from running out of space. As a creative I work with large file sizes and I was looking to upgrade to get a few...
mdlthomson wrote:
Adding extra space to a professional account without upgrading to businessGo to your Plan page and look for a section titled Available add-ons. Do you see something that looks like this?
It may not be available to all accounts yet, as Dropbox tends to roll these things out gradually over time.
Rich
Super User II
Super User II
mdlthomson wrote:
Adding extra space to a professional account without upgrading to business
Go to your Plan page and look for a section titled Available add-ons. Do you see something that looks like this?
It may not be available to all accounts yet, as Dropbox tends to roll these things out gradually over time.
Thanks Rich, that solution works, surprised customer services didn't tell me about that.
I don't have to leave dropbox after all.😁
Thanks for the post. I can't see this upgrade option but it's exactly what I need - what kind of account do you currently have? (Personal or business etc?) Thanks
- Rich
cheezeejazz wrote:
I can't see this upgrade option but it's exactly what I need - what kind of account do you currently have? (Personal or business etc?)
I have a personal account on the Professional plan.
- Thanks for that
Two questions on the matter ...
1) In my panel - as of today 17 August 2022 - I still do not see the possibility of subscribing to the additional space: will the option be activated in the future?
2) I am paying for my plan through Apple: does this make it impossible to subscribe to the additional space?
Thanks in advance for the answers!- Rich
OmarSerafini wrote:
1) In my panel - as of today 17 August 2022 - I still do not see the possibility of subscribing to the additional space: will the option be activated in the future?
If it hasn't yet been rolled out to everyone, it likely will in the future.
2) I am paying for my plan through Apple: does this make it impossible to subscribe to the additional space?That's likely why you can't yet see it, assuming it has rolled out to everyone. Such options usually aren't available through in-app purchases. If that's indeed the case, you would need to cancel your subscription through Apple, wait for your account to downgrade back to Basic (at the end of your billing period) and then re-upgrade through the Dropbox website. You should then see the option available, again assuming that it has already rolled out to everyone. I don't know that part for certain.
