You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Account downgraded
Hi there, Today I received an email stating "We recently downgraded your account to Dropbox Basic because we received notice from Apple that they were unable to process payment for your plan." But t...
Rich
Super User II
Super User II
pvkontis72 wrote:
Today I received an email stating "We recently downgraded your account to Dropbox Basic because we received notice from Apple that they were unable to process payment for your plan." But the renew is supposed to be on 6th July.
Have you reached out to Apple yet? You'll likely need to contact them as they handle all the billing details for your subscription. Dropbox won't have any access to that since you pay through Apple.
