Unable to open files with Office Online

hi, I have a similar problem.

Could you assist me with this issue?
When storing email messages (outlook item: msg format) in dropbox and then re-opening it, content in email becomes unreadable (full of non latin characters). I already verified the parameters in outlook and these are fine.  Sometimes messages are readable but only half of it.

It randomly happens but very annoying because we “lose” the content of the email as the data becomes unreadable.

Could anyone share with me a solution?

I am using Dropbox Business and Microsoft Office 2016 64 bits version.

Thanks in advance!

Jochem

Device: DESKTOP

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