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Forum Discussion
Tag notifications not working consistently in Google Docs created in Dropbox
In Google Docs I created through Dropbox, we are not getting notifications of all tags and comments in those files. If I tag someone, they may or may not receive an email notification. I can't seem t...
Megan
Dropbox Staff
Dropbox StaffHey mirmalaide, I hope you're having a great Friday!
Can you clarify if the email notification they receive when you tag them is coming from Dropbox or Google?
Let me know more, thanks!
Thanks for your reply, Lori. The notifications are from Google.
- MeganWishing you a great Monday mirmalaide!
In this case, you should be checking in with Google regarding those tags on how to enable or disable them.
Give me another shout if something comes up.We all have notifications turned on, but there seems to be an issue specifically with Google documents created in Dropbox. I tried contacting Google support but they confirmed that they have no access to files created in Dropbox. As I said, sometimes they come through, and sometimes not. Do you have any other suggestions?
