You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

sgweddings's avatar
sgweddings
New member | Level 2
2 years ago

Replacing old Dropbox account for new one in Outlook

Hi people! I’m trying to attach files to my MS Outlook emails using my iPad, and I can’t seem to get rid of the option of my old Dropbox account. How do I delete this as a source, and replace it with...
Microsoft
Tablet
Third Party Integrations
upload
  • Nancy's avatar
    Nancy
    2 years ago

    Hey sgweddings! I hope you're doing great.

     

    Are you currently logged in to your new Dropbox account on your iPad? 

     

    Have you tried to uninstall the Dropbox for Outlook add-in and reinstall it on your device? 

     

    Let me know if that seems to help, or if you have any questions.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey sgweddings! I hope you're doing great.

 

Are you currently logged in to your new Dropbox account on your iPad? 

 

Have you tried to uninstall the Dropbox for Outlook add-in and reinstall it on your device? 

 

Let me know if that seems to help, or if you have any questions.

  • sgweddings's avatar
    sgweddings
    New member | Level 2
    2 years ago

    Deleting the account from the outlook app and logging back in helped! I am so new at this! Thank you!

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Glad to hear that, sgweddings!

       

      If you need something else, don't hesitate to ping me.

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!