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Forum Discussion
Dropbox Business Account set up. Not sure about merging your own content.
Hi, I am really struggling with the set up of our business account. For background, we are a committee from various organisations, needing access to the same files.
When you add a member, it says it will bring over the members personal files. I tested this by adding my personal Dropbox account but cannot find where my personal files would be. When I go to remove my personal account, it asks to keep or delete my personal files. Why would I want anyones personal files and why would they be deleted when they're their own files?
WiHTNZ wrote:
Why would I want anyones personal files and why would they be deleted when they're their own files?
When you invite someone to join a business team account, you're inviting them to merge their account into the team. If they have a paid subscription, they receive a prorated refund for any time remaining on their account. Basically, you become the owner of their account.
You don't directly get access to their personal files. They're in a separate folder that only the user can access, but you gain the ability to sign in as the user to access those files if you needed to.
Later, when you remove someone from a team, you get the option to keep or delete the persons files. Remember, they no longer own the account, you do, and you may want to transfer that user's files to another user with the team. Think of it like a company network where each person has their own personal network drive. When the person leaves the company. they don't take that data with them. It belongs to the company, and the company decides how to handle the data.
If the intent is to allow the person to keep their files, then you don't want to remove them from the team. Instead, you want to convert their account back to an individual account. If you just remove them from the team then both their account and files are deleted. When that happens, you have just seven days to restore the account if needed.
When someone chooses to join a business team account, if their current files are unrelated to the team, they should choose to keep them separate. Doing this will move the files to a new Basic account that will be completely separate from the team account. The other alternative, and the one I would recommend, is that the person creates a new account and uses that to join the team instead. Doing that will leave their original account just as it is.
- Rich
Super User II
WiHTNZ wrote:
Why would I want anyones personal files and why would they be deleted when they're their own files?
When you invite someone to join a business team account, you're inviting them to merge their account into the team. If they have a paid subscription, they receive a prorated refund for any time remaining on their account. Basically, you become the owner of their account.
You don't directly get access to their personal files. They're in a separate folder that only the user can access, but you gain the ability to sign in as the user to access those files if you needed to.
Later, when you remove someone from a team, you get the option to keep or delete the persons files. Remember, they no longer own the account, you do, and you may want to transfer that user's files to another user with the team. Think of it like a company network where each person has their own personal network drive. When the person leaves the company. they don't take that data with them. It belongs to the company, and the company decides how to handle the data.
If the intent is to allow the person to keep their files, then you don't want to remove them from the team. Instead, you want to convert their account back to an individual account. If you just remove them from the team then both their account and files are deleted. When that happens, you have just seven days to restore the account if needed.
When someone chooses to join a business team account, if their current files are unrelated to the team, they should choose to keep them separate. Doing this will move the files to a new Basic account that will be completely separate from the team account. The other alternative, and the one I would recommend, is that the person creates a new account and uses that to join the team instead. Doing that will leave their original account just as it is.
