You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
iOS Files App Favorites Folder Disappear
On both my iPad and my iPhone, when I mark a folder from Dropbox or any other cloud service as a “Favorite”, it shows up in my favorite list in the Files app, but if I switch apps or close the files ...
Daphne
Dropbox Staff
Dropbox StaffWould you mind sharing your ticket number (eg. #1234567) with us Pieroman, so that we can have a look at this from our side?
Hi Daphne , sure my original support ticket is #11368076, I had provided a detailed ticket and a corresponding screencast a few weeks back (I think it's now reopened under ticket #11480825). Thanks for looking into it !
So many complains have been sent from so many people. But Dropbox still dropped the ball and didn't solve this! It's ashame !
- Unreal. Hundreds of posts over several years. Dozens of tickets, screenshots, videos, forum posts on other sites... even a call out by a YouTube tech blogger. And every single response by the Dropbox team has been “come again”?
