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Forum Discussion
can't save files from Office365-app to Dropbox - supposedly write protected
Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
Hannah
Dropbox Staff
Dropbox StaffHey everyone.
After looking into this, we believe that this is an issue with the Office 365 app, rather than Dropbox.
We suggest you contact Microsoft Support for more info and a resolution.
Once you have more info from Microsoft, please keep us updated.
Thanks.
I think you guys should contact Microsoft not us as this is no longer a user level issue. This is an issue between companies agreeing to integrate with each other.
Hey,
I open a thread like a bit more then 4 weeks ago, and try to explain that I think there the same, and got nearly the same answer. I think they are doing there best to fix the issue with Microsoft (MS), otherwise it can be just a question of time until the costumers (how pays for a service) will find other solutions or leave.At a economical perspective it will be helpful for Dropbox and MS to find a solution otherwise this small issue can be on a long period an impact for the relation to the costumers, so it is just a matter of time. Let us hope it will be just a matter of time that it will be solved between both companies.
I wish everybody a nice evening.
Best
TH- I just don't like reps here from Dropbox asking us to contact Microsoft as this is no longer just a little issue. This is happening to millions of your users and this is really important. My friends and colleagues are now migrating to one drive or Google drive as they're not having any issues saving there.
I agree! Dropbox and MS need to work this out....don't leave so many loyal users in the gap!
