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Forum Discussion
"Open with" option missing
I'm using the Dropbox app in a Pixelbook, and until today, I used to be able to open pdf files using Xodo Docs by clicking on the three vertical dots on the right of the file names. For some reason,...
Hi Luc_W,
While we figure out why the option went away, you should be still be able to Open With from the document Preview.
1) Tap/click on the PDF that you want to open with. (You should see a preview of the first page).
2) On the bottom you should see the Open With button that looks like this below:
Hope that helps in the meantime!
Rodrigo
- Hello,We have decided to add the "Open With" action back to the action sheet from file browse screens, and then from the preview screens on Android. This will be included within the next couple stable releases of the Dropbox mobile app that should be available within the following few of weeks.Sorry for any inconvenience this caused.
Hi Sanchez,
I'm not sure this is the proper way to reply to you, but here it is.
I just wrote my reply to your question.
Please see below.
I'm not sure this is the proper way to reply to you, but here it is.
I just wrote my reply to your question.
Please see below.
Sanchez
Dropbox Staff
Dropbox Staff
rodrigo_dbxHi Luc_W,
While we figure out why the option went away, you should be still be able to Open With from the document Preview.
1) Tap/click on the PDF that you want to open with. (You should see a preview of the first page).
2) On the bottom you should see the Open With button that looks like this below:
Hope that helps in the meantime!
Rodrigo
Thanks for this temporary fix, rodrigo_dbx!
I have the same problem running Dropbox on my android (Samsung) tablet. "Open with" is gone. Even though I set default applications for the device, Dropbox does not honor them. I also uninstalled and reinstalled Dropbox from the Play Store tonight. That had no effect. I also tried to reset defaults using my tablet settings, again with no effect. My dialog box looks exactly like that in the link shown in the initial message here.
- Sanchez
wrote:While we figure out why the option went away, you should be still be able to Open With from the document Preview.
1) Tap/click on the PDF that you want to open with. (You should see a preview of the first page).
2) On the bottom you should see the Open With button that looks like this below:
Please, please guys, revert back this last awful change.
It used to be the coolest thing to open pdf documents with my favourite external app (xodo), edit, underline, highlight and then save the document automatically to dropbox to continue studying when in my computer but this new idea of having to export first, edit and then upload is as cool as that moron who uses a big mug and is the head of the FCC.
Hi Sanchez,
Thanks for the feedback. I hope this problem will be solved sooner than later. In the meantime, is it possible to downgrade my app to the stable version of dropbox? If so, how?
And in the future, is it possible to set it up, so that I only get updates to stable versions?
Thanks!
- Sanchez
Hi Sanchez,
I have opted out of the betas.
This is what I see now when I look at the dropbox app in the Google Play Store
I have uninstalled and re-installed the app, but it's still in version 78.2.2.
So, unfortunately, this has NOT reverted me to the stable version.
And I am still missing the "Open with" menu in the dialog box:
I am currently getting around this issue by following the instructions provided by rodrigo_dbx. I'm getting work done, but it's impractical for the long term.
I hope this problem will be fixed soon.
Thanks.
- Rich
Super User II
On the iOS version of the app, you now have to select Export, and then you have the option of opening the file in another application.
