You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
doppyjoe
2 years agoHelpful | Level 5
Logic Pro files disappearing
I got a new macbook (M2) and migrated from my old macbook (2019 intel). Initially I set all of my dropbox folders to online only so I could then manually select what I wanted to keep local. ...
mtritter
Explorer | Level 3
Having the same problem here. Opening a shared Logic project on two different computers as I have been for years, now this. (Both computers are on Ventura.) Now the logic project files are not showing up on one of the machines. I can download the file from the web version and rename it but who knows what conflict that will create with the file that's clearly there in the folder (I can see it on the web version) but not showing up on the desktop?
Hannah
2 years agoDropbox Staff
Sorry to hear you're having this issue, mtritter.
On the machine that has this issue, can you check the sync status and version of the Dropbox app, as shown when you hover over your Dropbox icon?
Also, if you go to the 'sync' tab in the Dropbox preferences, what is the location of the Dropbox folder?
- mtritter2 years agoExplorer | Level 3
The pop up under the icon says "Dropbox 183.4.7058" and "Up to date"
...and the location listed in the Dropbox folder location just shows a folder called "Dropbox" (which no other option available except for "Other..."
One other data point - I'm on Ventura 13.6 on one computer and Ventura 13.3.1 on another.
Thank you!
- Hannah2 years agoDropbox Staff
Thanks, mtritter!
Would you mind clicking on the Dropbox icon in your menu bar, then on your initials/profile pic, then on 'preferences' and then on 'sync', to see the location of the Dropbox folder on your computer?
Is it in ~/Library/CloudStorage?
- mtritter2 years agoExplorer | Level 3
On one computer it does say that, on the other it doesn't.
the machine with Ventura 13.3.1 says the Dropbox folder is required to be in "~/Library/CloudStorage"
the machine with Ventura 13.6 says it's just in "Dropbox".
I'm going to get the operating systems in sync and see if this helps.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!