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Forum Discussion
Issue inserting picture in Microsoft Office from Dropbox results in error.
Hi there,
I've only recently been experiencing an issue when inserting pictures from a dropbox folder into any Microsoft Office application.
The error says the picture can't be displayed.
I get this when using Word, Powerpoint and Excel which is becoming extremely frustrating.
I'm using a Mac so not sure if that makes a difference with the solution.
Any help would be very appreciated.
- Megan
Dropbox Staff
Hey AdminDirectitude, happy Friday!
Can you let me know the state of the files you're inserting to your Office documents? Are they synced locally, or online-only?
Let me know the icons you see next to these files, in your Dropbox folder.
Keep me posted.
Hi Megan,
Thanks for your note. The files say available when online.
- Megan
Hey AdminDirectitude, thank you for reaching back to me, I hope you enjoyed your weekend!
Can you right click on an example file, and choose for it to be available offline? Once you do, try to insert it on a Microsoft file, and let me know if that's possible.
