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Forum Discussion

Dolphin_R's avatar
Dolphin_R
New member | Level 2
6 years ago

How do I fix a 'Word cannot open the document: user does not have access privileges' error?

 I have been using dropbox to store and access microsoft documents on my mac for months but out of nowhere this morning when I clicked to open a document I was told 'Word cannot open the document: us...
desktop
Error Messages
Microsoft
Microsoft Office
Third Party Integrations
  • Dolphin_R's avatar
    Dolphin_R
    6 years ago

    Resolved it with a restart. Thanks again

Dolphin_R's avatar
Dolphin_R
New member | Level 2

Thanks Walter. I have uploaded the screenshot. I am not sure about the status of the App (I just access it via Finder menu). Thanks for any advice. 

Dolphin_R's avatar
Dolphin_R
New member | Level 2
6 years ago

Resolved it with a restart. Thanks again

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hi kjjones; sorry for the late reply.

     

    If you're still having issues with this, could you post a screenshot of any error(s) you might be getting so we can have a visual too?

     

    Thanks! 

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