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Forum Discussion
Jojo26
3 years agoHelpful | Level 5
"Error 403: disallowed_useragent" when trying to sign in to Dropbox to access Excel file
Please help. I'm using a Pixel 6 with Android version 12 updated 7/5/22. I was trying to open an excel file on Dropbox with Excel.
It then brought me to this page saying "Sign in to Dropbox to ...
- 3 years ago
Sorry I don't know what happened, but when I tried the same thing today, it did not ask me what app to open the file with and directly opened it with Excel.
It asked me if I would like to link Dropbox to either Microsoft or Google (I didn't read carefully), then the file opened without much problem.
droppinguser101
Explorer | Level 3
I am unable to edit dropbox documents on android (through the Dropbox app and through the Chrome browser). It keeps giving an Authorization Error 403 disallowed useragent, when I try to open the Dropbox document with Microsoft Word app. Would appreciate some help please.
I've attached a screenshot of it.
Hannah
2 years agoDropbox Staff
Hey droppinguser101, I moved your post to this relevant thread with more info about the issue.
Can you try these steps here, to see if they help you too?
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