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Forum Discussion

mcnrodriguez's avatar
mcnrodriguez
Explorer | Level 4
2 years ago

DropBox Sign - Signers not receiving emails?

Hello, I uploaded a document on Thursday for some of our signers. I sent the email, but it looks like no one received anything when I asked them during our Monday meeting. I sent email reminders, I d...
Dropbox Sign
Anna121's avatar
Anna121
New member | Level 2
10 months ago

I'm having this same option too - we have 4 signers per form and the 4th has been receiving some emails but not all. Can I get some assistance?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hey Anna121, sorry to hear that!

     

    Have you tried reaching out to our support team? You can do so from here.

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