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Forum Discussion

mcnrodriguez's avatar
mcnrodriguez
Explorer | Level 4
2 years ago

DropBox Sign - Signers not receiving emails?

Hello, I uploaded a document on Thursday for some of our signers. I sent the email, but it looks like no one received anything when I asked them during our Monday meeting. I sent email reminders, I d...
Dropbox Sign
Anna121's avatar
Anna121
New member | Level 2
9 months ago

I'm having this same option too - we have 4 signers per form and the 4th has been receiving some emails but not all. Can I get some assistance?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey Anna121, sorry to hear that!

     

    Have you tried reaching out to our support team? You can do so from here.

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