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Forum Discussion
Sanjs
2 years agoHelpful | Level 6
Date format in signatures is different to settings
Hi,
I have a Dropbox Professional plan. It comes with 3 signature requests/month. (Will be upgraded to Essentials plan in December).
In our Dropbox settings, I have the date set to "DD/MM/YYYY". (Language is English-UK). This all works fine and is reflected everywhere as it should.
I'm now trying to set up my first Signature request. When I drag the Date box (for the date someone signs) onto the document page, it is tagged as the format "MM/DD/YYYY". I cannot use this format.
So my question is:
- Is this just a picture to represent a date (like a squiggle is for a signature), but not actually the format that will be used? or,
- If it is actually the format that will be used, how do I change it?
Unfortunately I cannot test question 1 above as to how the date actually is displayed as I only have 3 signatures requests included until December and can't afford to waste them!
Have you ever accessed your signatures via the old Hellosign website, which might give you the option to change the date there?
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