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Forum Discussion
can't save files from Office365-app to Dropbox - supposedly write protected
Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
I have exactly the same problem and have lost a load of work because i hadn't realised the files weren't reaching dropbox. This is a bug (my money's on MS) and nothing to do with the up-to-dateness of app versions.
I think I finally figured it out. I went into Excel Settings and scrolled to the bottom and clicked on Reset Office. I then re-linked to Dropbox and it then let me save my Excel sheet directly to Dropbox.
Well I was hopeful but this did not work for me. To be honest, uninstalling and reinstalling both Word and Excel should have accomplished the same thing. And that didn't work both times I tried it. But just to be sure I RESET from SETTINGS within both Word and separately from within Excel. When I reopened these apps it appeared that it was starting fresh, but when I open a file from Dropbox and make any change then try to save it either with the original name or with a new name I get the same annoying message that it was a read-only file. And of course as usual, attempting to save a copy made no difference. As far as I can tell we are still stuck or we were.
