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Forum Discussion

DieBaum's avatar
DieBaum
Helpful | Level 6
2 years ago

can't save files from Office365-app to Dropbox - supposedly write protected

Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
Error Messages
Microsoft
Microsoft Office
Mobile
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Si5, have you tried uninstalling, and re-installing both the Dropbox app and Word on your mobiles? 

 

Also, does this happen with all of your Word documents, or only some of them?

DrVJMJ's avatar
DrVJMJ
Collaborator | Level 9
2 years ago

I am a different user than the one to whom you addressed the question...but YES I have uninstalled and reinstalled Word, Excel, and Dropbox apps on my Android Samsung Zfold3.  No luck.   This only started happening in the past month or two!  VERY frustrating!

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