You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Windows app stuck "updating dropbox account"
Noticed yesterday. Same issue on Windows 10 and 7 machines with same account app stuck "updating dropbox account" Unable to sign into app Re-install not cured it deleting cache not cured it.
Hi, I'm seeing what appears to be 2 blue boxes, these change shape whilst rotating to the left.
This is the in the setup up window.
I have about 3k photos and about 800 videos.
Do I wait for to do whatever it's doing?
I'm not sure what it's doing?
Please advise
Many thanks
This is the in the setup up window.
I have about 3k photos and about 800 videos.
Do I wait for to do whatever it's doing?
I'm not sure what it's doing?
Please advise
Many thanks
- Megan
Dropbox Staff
Hi Geoffrey F., let's jump right into this!
How long has it been like that? Normally, the app should move forward from the set-up window, and begin syncing.
Keep me posted, and we'll take it from there!
- Hi
I installed Dropbox 6pm last night.
The setup Dropbox was still open and doing the same as I mentioned in my original post at 11am today.
I've closed the setup window.
And shut down my pc.
Thanks for your help, regards GF.- Hannah
Thanks for the update here, Geoffrey F..
Can you please check the sync status of the app and let us know what you find?
You can see this info, by hovering over the Dropbox icon in your system tray.
