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Forum Discussion

audrey111's avatar
audrey111
Explorer | Level 3
2 years ago

Use dropbox on Mac and Windows virtual environment (Parallels)

Hello, 

 

I have a MacBook Air version macOS Monterey 12.5.1 with a chip M1. 

I have downloaded and installed the Dropbox app on my Mac, but I can't see it on my Windows environment with Parallels desktop. 

How can I use the Microsoft files on Dropbox on the Windows virtual environment? 

 

Thanks for your help

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    It should just appear as a navigatable folder - it always has done on mine under the folder 'Mac Files' 

    • audrey111's avatar
      audrey111
      Explorer | Level 3

      Hi Mark, 

       

      Yes indeed it should, but it doesn't. 

      I am wondering if it has to do with the S mode of Windows. On my virtual Windows environment, the Windows 11 is not activate, and when I try to download the Dropbox app, it says I can only download Dropbox for S mode. 

      Is there a way to go around it, so I can see the files in "Mac files" as I should? 

       

      Thanks for your help

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi audrey111, as you're running Windows on a Mac with an M1 chip, this is an ARM chip, which isn't supported for the Dropbox desktop application on Windows.