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audrey111's avatar
audrey111
Explorer | Level 3
2 years ago

Use dropbox on Mac and Windows virtual environment (Parallels)

Hello,    I have a MacBook Air version macOS Monterey 12.5.1 with a chip M1.  I have downloaded and installed the Dropbox app on my Mac, but I can't see it on my Windows environment with Parallels...
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Setting up the apps
audrey111's avatar
audrey111
Explorer | Level 3

Hi Mark, 

 

Yes indeed it should, but it doesn't. 

I am wondering if it has to do with the S mode of Windows. On my virtual Windows environment, the Windows 11 is not activate, and when I try to download the Dropbox app, it says I can only download Dropbox for S mode. 

Is there a way to go around it, so I can see the files in "Mac files" as I should? 

 

Thanks for your help

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi audrey111, as you're running Windows on a Mac with an M1 chip, this is an ARM chip, which isn't supported for the Dropbox desktop application on Windows.

  • audrey111's avatar
    audrey111
    Explorer | Level 3
    2 years ago

    Hey Jay, 

     

    Thanks for your answer!

    Is there a way around this? 

    Or is the only solution to buy a Windows computer? 

     

    Thanks for your help

    Audrey

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      If you were using a Mac which was running the older Intel chip, then it would work normally. However, on Macs with the M1 chip, only the S Mode version of the app would run on Windows when using Parallels on that device.

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