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bobv's avatar
bobv
Explorer | Level 4
5 years ago

Dropbox and Parallels

My Mac (iOS 10.12.6) is running Parallels (v15.1.4) so I have a Virtual Machine of Windows 10 Home.

 

I have Dropbox installed and it shows like this on my Mac:

but it shows on the PC side like this:

That is, there are two folders on the PC:

   Dropbox (\\Mac) (B:)

   Dropbox

Only the second one has the Dropbox icon on it.

 

I'm not sure what's going on.  The contents of the two folders on the PC don't seem to be completely identical and files don't always sync between them (or maybe I'm not waiting long enough?).  Sometimes a file is visible on the Mac side and sometimes it isn't unless I manually copy it from one Dropbox folder to the other on the PC.  

I worry about the folders not being in sync (and what is being saved on Dropbox.com and what is not??) but I mostly want to know - am I using twice as much space on my local hard drive than necessary?

 

Any help to understand what is happening would be appreciated.

Desktop
Space and storage
Sync
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hey bobv; thanks for posting on our Community!

     

    I don't see any syncing icons on your files on any of your screenshots. Could you take a look at the system tray (for Windows) and menu bar (for Macs) and let me know what the desktop app is reporting at the moment? 

     

    Thanks!

    • bobv's avatar
      bobv
      Explorer | Level 4
      5 years ago

      Thanks for your response.

       

      On the PC side, the system tray icon says "Dropbox 111.4.472" and "Up to date".

       

      On the Mac side, the menu bar icon says "Dropbox 111.4.472", "uploading 100 files..." and "Downloading 5,192 files..."  Several hours later these number have not changed. (!)

       

      -Bob

      • Daphne's avatar
        Daphne
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        For the Mac side, can you try these steps to fix any incorrect file permissions that could be causing the stuck sync?

         

        Also, before switching between the setups, I would recommend always checking that the desktop app is showing "up to date", to make sure everything is synced.

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