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Forum Discussion

audrey111's avatar
audrey111
Explorer | Level 3
2 years ago

Use dropbox on Mac and Windows virtual environment (Parallels)

Hello,    I have a MacBook Air version macOS Monterey 12.5.1 with a chip M1.  I have downloaded and installed the Dropbox app on my Mac, but I can't see it on my Windows environment with Parallels...
Desktop
Install
Setting up the apps
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

It should just appear as a navigatable folder - it always has done on mine under the folder 'Mac Files' 

  • audrey111's avatar
    audrey111
    Explorer | Level 3
    2 years ago

    Hi Mark, 

     

    Yes indeed it should, but it doesn't. 

    I am wondering if it has to do with the S mode of Windows. On my virtual Windows environment, the Windows 11 is not activate, and when I try to download the Dropbox app, it says I can only download Dropbox for S mode. 

    Is there a way to go around it, so I can see the files in "Mac files" as I should? 

     

    Thanks for your help

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi audrey111, as you're running Windows on a Mac with an M1 chip, this is an ARM chip, which isn't supported for the Dropbox desktop application on Windows.

      • audrey111's avatar
        audrey111
        Explorer | Level 3
        2 years ago

        Hey Jay, 

         

        Thanks for your answer!

        Is there a way around this? 

        Or is the only solution to buy a Windows computer? 

         

        Thanks for your help

        Audrey

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