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audrey111's avatar
audrey111
Explorer | Level 3
2 years ago

Use dropbox on Mac and Windows virtual environment (Parallels)

Hello,    I have a MacBook Air version macOS Monterey 12.5.1 with a chip M1.  I have downloaded and installed the Dropbox app on my Mac, but I can't see it on my Windows environment with Parallels...
Desktop
Install
Setting up the apps
Mark's avatar
Mark
Icon for Super User II rankSuper User II

It should just appear as a navigatable folder - it always has done on mine under the folder 'Mac Files' 

audrey111's avatar
audrey111
Explorer | Level 3
2 years ago

Hi Mark, 

 

Yes indeed it should, but it doesn't. 

I am wondering if it has to do with the S mode of Windows. On my virtual Windows environment, the Windows 11 is not activate, and when I try to download the Dropbox app, it says I can only download Dropbox for S mode. 

Is there a way to go around it, so I can see the files in "Mac files" as I should? 

 

Thanks for your help

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi audrey111, as you're running Windows on a Mac with an M1 chip, this is an ARM chip, which isn't supported for the Dropbox desktop application on Windows.

    • audrey111's avatar
      audrey111
      Explorer | Level 3
      2 years ago

      Hey Jay, 

       

      Thanks for your answer!

      Is there a way around this? 

      Or is the only solution to buy a Windows computer? 

       

      Thanks for your help

      Audrey

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        If you were using a Mac which was running the older Intel chip, then it would work normally. However, on Macs with the M1 chip, only the S Mode version of the app would run on Windows when using Parallels on that device.

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