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URL to link account in Linux does not work
I'm trying to install in Linux. I have the app installed but when it brings up the URL to link your account to the computer the URL is not valid. It does not work. I can relaunch dropbox and it brin...
Hi all,
Thanks everyone who submitted tickets (and also the ones that helped here with info).
We've implemented a fix (as you some of you already reported) however, if you're still seeing that problem, you may be running into a separate issue.
We can definitely look into it that for you if that's the case.
Thanks again!
Sam
I am in the IT industry. I know how the Support team works. Asking customers to open ticket is the standard tactic to buy time and also to redirect customers' rage and energy to writing up error reports.
It helps nothing in solving the problem.
Do not waste my time by asking me the ultimate details of my hardware, software, config and procedures.
I am preparing to cancel my credit card auto payment to dropbox. There should be a few more months I can use the paid service. That should be good enough to let me download everything and to try out another provider, in case this "Invalid URL" bug is still not fixed when the time comes.
I'm also hitting this on a fresh install of Ubuntu 22.04.2 LTS.
$ dropbox version
Dropbox daemon version: 179.4.4985
Dropbox command-line interface version: 2019.02.14
- Sam DBX
Community Manager
Hi all,
Thanks everyone who submitted tickets (and also the ones that helped here with info).
We've implemented a fix (as you some of you already reported) however, if you're still seeing that problem, you may be running into a separate issue.
We can definitely look into it that for you if that's the case.
Thanks again!
Sam
confirmed. It works now.
As temporary workaround we can use https://github.com/samschott/maestral. Works pretty fine.
SOLVED!!! Finally!!!
I thought this was a problem with Dropbox's server and that I'd just have to wait until they fixed it. It turned out not to be the case. For some reason, using the URL that appears when you do dropbox start at the command line was failing for me because I had the Dropbox pgp key in the legacy trusted.gpg keyring for apt. I'm certain this was it, because I had the URL fail, then I removed the Dropbox key from the keyring, then I did another dropbox start and tried the new URL and it worked.
Here are the steps I did:
STEP 1: do apt-key list at the command prompt and look at the output. In my case, part of it mentioned Dropbox while the rest mentioned Ubuntu. Here's the Dropbox part:
/etc/apt/trusted.gpg
--------------------
pub rsa2048 2010-02-11 [SC]
1C61 A265 6FB5 7B7E 4DE0 F4C1 FC91 8B33 5044 912E
uid [ unknown] Dropbox Automatic Signing Key <linux@dropbox.com>STEP 2: remove the Dropbox pgp key from the (deprecated) trusted keyring:
apt-key del 1C61 A265 6FB5 7B7E 4DE0 F4C1 FC91 8B33 5044 912E
Warning: apt-key is deprecated. Manage keyring files in trusted.gpg.d instead (see apt-key(8)).
OKSTEP 3: get a new URL to link your account:
dropbox start
STEP 4: (hopefully) success!!!
I didn't make any changes to my machine, I simply quit Dropbox and started it up again and then it started working. This happened about 20 minutes ago. I feel like something did change on the servers.
Whatever the reason, I'm happy it's working again!
Didn't work for me, same problem.
FINALLY SOLVED! Problem started after new Kubuntu 23.04 installation, removed all the .dropbox folders and installed the app from Flatpak, this solved my problem.
Yes, I just started up my laptop a new one that I reported the issue with today, and it now works.
If you are using headless mode:
1 - Stop all Dropbox processes
2 - Remove .dropbox and .dropbox-dist
3 - Reinstall using headless mode https://www.dropbox.com/pt_BR/install-linux
4 - Download dropbox.py again (version was updated)
----
Dropbox daemon version: 181.3.5515 <<< new version
Dropbox command-line interface version: 2022.12.05----
now it's working for me |o|, thanks
- It’s working again. I haven’t changed anything.
