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Forum Discussion
Unable to download, move, or copy files from web interface
For the past few days I have been experiencing the following:
- When I try to download any file I get a generic message that says "There was an error downloading your file".
- When I try to copy a file to a different folder the folder selection dialog just cycles.
- Same thing with moving.
- I have tried chrome, firefox, safari, and Arc.
I'm on macOS 14.3.1.
apparently... I was using google vpn, I didn't realize that would cause issues.
that seems to have fixed it.
- Jay
Dropbox Staff
Hi the1gofer, thanks for bringing this to our attention.
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
This will help me to assist further!
apparently... I was using google vpn, I didn't realize that would cause issues.
that seems to have fixed it.
