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the1gofer's avatar
the1gofer
New member | Level 2
8 months ago

Unable to download, move, or copy files from web interface

For the past few days I have been experiencing the following: When I try to download any file I get a generic message that says "There was an error downloading your file". When I try to copy a ...
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  • the1gofer's avatar
    the1gofer
    8 months ago

    apparently... I was using google vpn, I didn't realize that would cause issues.

     

    that seems to have fixed it. 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi the1gofer, thanks for bringing this to our attention.

 

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

 

This will help me to assist further!

the1gofer's avatar
the1gofer
New member | Level 2
8 months ago

apparently... I was using google vpn, I didn't realize that would cause issues.

 

that seems to have fixed it. 

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