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Forum Discussion
Travel G.
4 months agoExplorer | Level 4
There's no login option on the Dropbox app for iPhone (just the option to create an account).
I have had a Dropbox account for years, and I recently downloaded the Dropbox app on my iphone 15, which I got to replace a previous iphone that I damaged beyond the ability to use.
I am logged into Dropbox on my Mac and in my browser.
When I went to log into the Dropbox app on my new phone, I was presented with an interface to create a new account, but not to log in.
I went ahead and entered my email and password for my existing account in that interface, thinking it would provide me with a login interface once it recognized that an account with those credentials already exists. But it doesn't.
So I can't find any way to use this app. What is the solution?
- sanchmo1New member | Level 2Same here. And I don't see an option to upload a screenshot. But I too cannot login, there is no login page only a new user page
- Travel G.Explorer | Level 4
Seems like you have to delete the app and re-download, or shut down the phone and restart. The login suddenly appeared on mine after trying different things like that.
- singingcowgirlNew member | Level 2
I have the same issue. I use dropbox on my phone all the time, but I just got a new phone and I downloaded the dropbox app. I went to use it today and it wouldn't give me an option to login....only an option to sign up for a new account. This makes no sense.
I am unable to attach the screenshot as the attachment button doesn't appear to do anything here. :(
- RichSuper User II
singingcowgirl wrote:
I went to use it today and it wouldn't give me an option to login....only an option to sign up for a new account.
Have you restarted the phone yet?
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