We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Travel G.
4 months agoExplorer | Level 4
There's no login option on the Dropbox app for iPhone (just the option to create an account).
I have had a Dropbox account for years, and I recently downloaded the Dropbox app on my iphone 15, which I got to replace a previous iphone that I damaged beyond the ability to use.
I am logged into Dropbox on my Mac and in my browser.
When I went to log into the Dropbox app on my new phone, I was presented with an interface to create a new account, but not to log in.
I went ahead and entered my email and password for my existing account in that interface, thinking it would provide me with a login interface once it recognized that an account with those credentials already exists. But it doesn't.
So I can't find any way to use this app. What is the solution?
- sanchmo1New member | Level 2Same here. And I don't see an option to upload a screenshot. But I too cannot login, there is no login page only a new user page
- Travel G.Explorer | Level 4
Seems like you have to delete the app and re-download, or shut down the phone and restart. The login suddenly appeared on mine after trying different things like that.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!