You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
JohnnyDrama
2 years agoHelpful | Level 6
There was a problem completing this request
Hi Everyone,
Yes, I am also facing the famous error message "there was a problem completing this request".
I just switched from an Macbook to a Windows laptop. I freshly installed windows 10 ...
- 2 years agoHey Walter,
So I got it sorted now, I guess it had something to do with my own network at home. I was able to login from the office without a problem.
Thanks for the help anyway!
JohnnyDrama
Helpful | Level 6
Yes I can. Without any problems. I tried 3 different accounts, all 3 work online but not within the app.
Mark
2 years agoSuper User II
Are you a free user at all?
If so have you checked www.dropbox.com/account/security to make sure you dont have more than 3 connected devices?
- JohnnyDrama2 years agoHelpful | Level 6Yes I checked. The account I want to sign in to, is our business account so it’s not a free plan.
- Walter2 years agoDropbox Staff
Hey JohnnyDrama, since you're referring to a Dropbox for Business teams account, could it be that your team's admin has set device approvals from their end? Have you checked with them directly? '
If that's not the case, you could try creating a brand new OS profile on your computer and installing the desktop app there.
Keep us posted anyhow!
- JohnnyDrama2 years agoHelpful | Level 6Hey Walter,
So I got it sorted now, I guess it had something to do with my own network at home. I was able to login from the office without a problem.
Thanks for the help anyway!
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