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Forum Discussion

Redderz's avatar
Redderz
New member | Level 2
2 years ago

"There was a problem completing this request" on Desktop

I have recently changed laptop so am trying to add Dropbox to my desktop as before. Every time I log in I get the error "there was a problem completing this request":   I have changed my e...
Account Access
Desktop
Setting up the apps
onake's avatar
onake
Explorer | Level 3
2 years ago

I have the same issue.

- uninstalled fully dropbox from iMac running MacOS Monterey 12.6.7

- downloaded and installed dropbox version v176.4.5108

- prompted with Set Up Dropbox window

- tried to sign in with Personal dropbox account

- could not get in; prompted with red font message: "There was a problem completing this request"

- tried many times to login with personal account as well as business account

- received same error message

- was able to log in successfully with the personal and business account through Safari web browser version 16.5.1 (17615.2.9.11.7, 17615)

 

Please help!

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