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Forum Discussion
rduff
8 months agoExplorer | Level 3
The sync icons on my Windows computer seem to have changed
Why have the synced icons on my PC changed from a green circle with a tick (Available on this PC) to a solid green circle with a tick (Always available on this PC) when I haven't changed anything? Ne...
rduff
Explorer | Level 3
These are set to available off line...and always have been. Changed the whole Dropbox folder to online only which produced a visible thumbnail and a blue cloud icon but not the grey one shown in the article you referenced, then swapped them back to off line again...and now they all have the solid green circle. What is going on?
Hannah
8 months agoDropbox Staff
Thanks for the update, rduff!
These actually don't look like Dropbox sync icons; do you happen to have OneDrive enabled? It looks like it might be interfering with your Dropbox files.
- rduff8 months agoExplorer | Level 3
Hi again.
OK good news...problem solved.
Yes they were OneDrive icons which was installed on the PC but never used.
Uninstalled OneDrive and then Dropbox using Revo uninstaller to also remove all registry entries...then reinstalled Dropbox which now works as it should with the correct icons.
Thanks for your help.
- rduff6 months agoExplorer | Level 3
Yet again, Dropbox has 'updated' and substituted One Drive icons....which isn't even installed on the PC. Why does this keep happening and how do I restore the correct icons? Have uninstalled Dropbox software and reinstalled, but same problem.
- Rich6 months agoSuper User II
rduff wrote:
Yet again, Dropbox has 'updated' and substituted One Drive icons....
Dropbox can't do that. It can't substitute icons from an application that it doesn't control. It will attempt to enforce its own icon overlays during a reinstall or update, but it can't replace icons with those from OneDrive.
Either you still have OneDrive installed or it's coming from your operating system.
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