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Forum Discussion
The Dropbox app won't launch on my PC
Hello. The Dropbox App on my Windows 10 PC isn't launching any more. I've used this Dropbox setup for years, have made no changes to my PC (Windows 10) or security (that I'm aware of), yet when I cl...
Hannah
Dropbox Staff
Dropbox StaffHey marpitch, thanks for the update here.
The Dropbox app you downloaded from the Microsoft Store is not the Dropbox client that actually syncs your files to your computer, like the other user on this thread.
It's the Dropbox for Windows in S Mode (Dropbox Lite) app. It works more like our mobile app.
If you prefer using that app, that's of course up to you, especially if it works the way you want it to.
If you're still having issues, let us know.
Hannah, I just got a new laptop today and downloaded the app for desktop through the windows store. I get the icon on my toolbar but nothing happens when I click on it. I am PC based running Windows 11. I have all my drop box files accessible through the web browser version but i was hoping the desktop app would work.
Hello JeanneG1, I started this thread so your recent post popped up in my mailbox. I unfortunately have nothing to add beyond the above. I have been migrating off the Drop Box platform.
- Hannah
when I right click on the icon in my task bar, it shows the Drop Box icon and the unpin from taskbar.
then i right click on that Dropbox icon and it gives me options to open, run as admin, properties. when I click on open-I get nothing, when I click run as admin-I get nothing,
here is the screen shot when I open properties:
