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Forum Discussion

sadiemaygj's avatar
sadiemaygj
Helpful | Level 5
8 years ago

"The download failed"

I am running a brand new Macbook pro on the latest OS. I have downloaded the installer file without issue, but when I run it, it says "the download failed" instantly. It retries every 10 seconds and ...
Desktop
Install
  • Ed's avatar
    Ed
    8 years ago

    Hi all

     

    Thanks for reporting it. Can you try using this URL instead? http://dropbox.com/downloading (without ?type=full)

  • Ed's avatar
    Ed
    8 years ago
    Hi all

    Thanks for your patience on this matter. This issue is now fixed.
Michido's avatar
Michido
Helpful | Level 5

Also here brand new mac, but same problem on all 3 mac I tried, and different networks. The Offline installer is not downloading and you get a 404 page.

jdressler's avatar
jdressler
New member | Level 2
8 years ago

Same issue here. Could you please provide a solution? I need to work.

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