First, just see if you can launch the application again. If it's still installed, it should be in the list of applications that you can open. If you don't see it, just download the app and reinstall it.
Same thing happened to three of my computers recently (we have seven- 4 old and 3 new - but all seven share the same dropbox). The DB Icon disapeared from the uppermost bar on three computers, but the dropbox folder remains in the Finder windows on those three computers, and the green circle icons on the right of each inner folder are "gone." On the other computers DB seems normal - the green icon is on the right of each folder is there, etc, but they do not have the updated info that was saved on the computers without the Icon. Any help would be greatly appreciated!
Just discovered that w Dropbox basic account you can only link 3 devices max to sync w dropbox. I unlinked everything else and downloaded the most recent app and that seems to have fixed the problem
Yes, you are right, Basic users have a three device limit and you can find more about this here.
Nonetheless, I’m glad to hear that you were able to resolve your concern in the end - awesome work! - but if you experience any issues again or you have further questions, don’t hesitate to give us a nudge.
I transfered some videos I edited yesterday to Dropbox and sent links to several people. However, this morning the DB icon is gone from the menu bar. So I clicked the app to start DB. Nothing happened. I rebooted my Mac and it still wasn't there so I re-downloaded the app and rebooted my Mac again . Still no menu bar icon. I clicked the app again and nothing happened. I've never had this problem before in 5 years of using Dropbox on this same Mac, except that a couple of weeks ago I upgraded to OSX Mojave 10.14.5, and I had to redownload the DB app because it disappeared after the install, but it's been there ever since until this morning. It was there last night, so why isn't it here this morning?
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For many years I have worked between Mac computers at home and at the office using an external hard drive to sync my files, however I would like to change to a Dropbox folder instead, for convenience and security reasons.
\n
\n
I would like to know if I can automatically sync a copy of my dropbox files to my external hard drive so I can still use it if I need to travel and there's no wifi to connect to dropbox.
\n
\n
Thanks
\n
A
","body@stringLength":"473","rawBody":"
For many years I have worked between Mac computers at home and at the office using an external hard drive to sync my files, however I would like to change to a Dropbox folder instead, for convenience and security reasons.
\n
\n
I would like to know if I can automatically sync a copy of my dropbox files to my external hard drive so I can still use it if I need to travel and there's no wifi to connect to dropbox.
\n
\n
Thanks
\n
A
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Syncing Dropbox folder to external hard drive - Mac","moderationData":{"__ref":"ModerationData:moderation_data:221991"},"body":"
Thanks for reaching out on the Community about this.
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Unfortunately, we can’t guarantee perfect / full functionality of the Dropbox app if you’re running it on an external drive. For the Dropbox application to work properly, I’d recommend that you install it on the hard drive of your Operating System. This is because Dropbox can’t always work correctly if the Dropbox folder becomes inaccessible, and this can happen if it's located on an external drive.
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If you’d like to move the Dropbox folder to an external drive, you can read more about how to do this by clicking → here ←
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One of the most important things to always keep in mind when making such a move is:
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The Dropbox folder must always be available when your computer boots and before the Dropbox desktop app starts up.
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Some external drives take some time to mount before your computer recognizes them, and the Dropbox desktop app could start running before the external drive is ready.
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This would lead to a potential error and Dropbox will get confused.
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If the external drive is disconnected from the computer while the Dropbox app is running, there's could be potential risk, such as the app starting to delete files.
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Hope this info helps clarify, and let me know if you have any additional questions about this. I’ll be happy to help!
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Thanks,
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Karina
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This answer is an embarassment!
Google Drive has no problem being on an external drive. If you start up without the drive present they just warn you and then go into a disabled state.
What does DropBox do? It deletes your preferences and settings, so when you do plug in the external drive you have to set it up again.
No problem, I hear you say, I've got all the data so it should be easy.
Not the case. First of all you run into the 'There's already a folder called Dropbox' error when trying to point to the old location. So you rename, create the new dropbox folder, then move all the contents into the new dropbox folder from the old. Guess what? It will take hours (or days in my case) to resync and use gigs of your network connection.
It is pathetic and the reason that I switched to Google Drive for my laptop.
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Can the DropBox app's startup be delayed, allowing sufficient time for any external drives to boot up? Or perhaps the DropBox app can be removed from the start up items, and instead be launched manually when the user sees that the external hard drive has booted and is recognized by the Mac?
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Welcome to our Forum, I’ll do my best to answer your question below. Happy 2018!
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At this point, I’ll have to reiterate Karina’s reply above, as we’d like users to have a seamless experience with the desktop application. Should you decide to move the Dropbox folder to an external hard drive regardless, you may keep in mind that you could follow the steps below to disable the app’s launch upon the device startup:
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1) Right click the Dropbox icon in the system tray at the the top of your screen on Mac
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2) Click on the gear icon in the Notifications panel and select \"Preferences\" from the menu
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3) Verify that the box next to \"Start Dropbox on system startup\" is unchecked.
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Hopefully this is helpful to you, though please let me know here in case you have more questions. Wishing you a great weekend ahead!
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[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Find Answers section here. ]
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Super User II
Dropbox Staff
Have a wonderful day ahead!
